Last Updated: April 22, 2026

Company Name: 陕西翔宏灿畅科技有限公司

Email: service@mail.xqvben.com

Tel: +86 19282750761

Address: 陕西省西咸新区空港新城临空产业园2期6号楼2单元412室J555

Legal Representative: Pan Xiaomin

Unified Social Credit Code: 91611101MAK82U7839

Customer Service Information

Welcome and thank you for choosing our services! We operate in the Philippines, offering a full range of products. To help you understand key information about your shopping experience, we provide the following core service details. Please read carefully.

1. Business and Service Scope

We focus on the Philippine market, offering a full range of products. Our services include high-quality product sales and comprehensive support, covering the entire process of order processing, logistics, delivery, and after-sales consultation.

2. Orders and Logistics

Order Processing: After you successfully place an order, we will complete order review, product preparation, and packaging within 3-5 business days. Once verified, we will arrange shipment.

Logistics and Delivery: After shipment, products will be delivered to your designated address within 7-10 business days. Delivery times may be slightly delayed due to local logistics conditions, public holidays, or other force majeure factors. We appreciate your understanding.

3. Pricing and Taxes

Product Prices: The product prices you pay already include applicable taxes. No additional fees are required. Prices are based on the information displayed at the time of order.

Import Duties: Duties will be applied strictly in accordance with Philippine regulations. Any applicable duties must be borne by the customer. You may consult the local customs office in advance for specific policies.

4. Customer Service Contact

If you have any questions during your shopping experience, such as order inquiries, logistics tracking, or pricing questions, please contact our customer service during working hours. We will respond promptly and assist you.

Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
Email: service@mail.xqvben.com
Phone: +86 19282750761

Thank you for your understanding and support. We wish you an enjoyable shopping experience!